TTL Privacy Policy

Effective Date: 2nd July 2025

Company Name: Tide Table Logistics Ltd Website: https://tidetablelogistics.com

Contact Emails: legal@tidetablelogistics.com | info@tidetablelogistics.com

Introduction

At Tide Table Logistics Ltd (“we,” “us,” or “our”), we value your privacy and are committed to handling your personal data with the utmost care and responsibility. Whether you are a client, partner, vendor, or website visitor, your trust is essential to our operations. This Privacy Policy outlines how we collect, process, store, and protect your personal information in connection with our logistics, trade, and consultancy services between Ghana, the United Kingdom, and other international regions where we operate or serve.

Our commitment to data privacy and protection is guided by compliance with key legal frameworks, including:

• The UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018, which set out the UK’s post-Brexit privacy and data protection standards

• The Ghana Data Protection Act, 2012 (Act 843), which governs the collection, use, and management of personal data within Ghana

• Any other applicable local, regional, or international data protection laws, including those relating to cross-border transfers, international compliance regulations, and sector-specific obligations relevant to the logistics, shipping, and trade industries

As an international logistics firm, we regularly handle personal and commercial information across multiple jurisdictions. We are committed to ensuring that all personal data is processed lawfully, fairly, transparently, and securely — whether it originates from the UK, Ghana, or any other country.

This Privacy Policy is designed to help you clearly understand:

• What types of personal data we may collect from you

This includes any information that directly or indirectly identifies you or your business, such as names, contact details, shipping data, communications, technical identifiers (like IP addresses), and any other data voluntarily shared with us through our platforms or

service engagements.

• Why we collect your data and how we intend to use it

We process your information for specific and lawful purposes, such as responding to inquiries, fulfilling contractual obligations, ensuring regulatory compliance (e.g., KYC/AML), and improving the delivery of our logistics, trade, and consultancy services.

• How we ensure your data is stored securely and protected against misuse

Your information is safeguarded using a combination of technical, organisational, and physical security controls — including secure servers, encryption, restricted access policies, and ongoing staff training.

• The legal bases upon which we process your data

Depending on the context, we process personal data under lawful bases including your consent, our contractual obligations, legal compliance, and our legitimate business interests, in accordance with UK and Ghanaian data protection laws.

• When and why your data might be shared with third parties

We may disclose personal data only to carefully selected and trusted third parties — such as logistics partners, legal advisors, or regulatory authorities — and only where such disclosure is necessary, proportionate, and governed by appropriate data protection agreements.

• Your rights as a data subject under applicable laws

You have the right to request access to your data, ask for corrections or deletions, object to certain types of processing, and lodge complaints with regulatory bodies like the UK Information Commissioner’s Office (ICO) or Ghana’s Data Protection Commission (DPC).

• How you can exercise your data rights or raise privacy concerns

If you wish to exercise any of your rights, withdraw consent, or make a privacy-related inquiry or complaint, you may contact us directly at:

• legal@tidetablelogistics.com (for data rights and legal matters)
• info@tidetablelogistics.com (for general inquiries)

We encourage all users and partners to read this policy carefully. If you do not agree with any aspect of this Privacy Policy, we advise you to refrain from using our services or submitting

personal data to us. Continued interaction with our website and services indicates your acceptance of the practices described herein.

Information We Collect 

In the course of providing our services and maintaining business relationships, Tide Table Logistics Ltd may collect, receive, and process a range of personal data. The type of information we collect depends on how you interact with us—whether through our website, via direct communication (email or phone), or in the context of a commercial engagement.

We are committed to collecting only the information that is necessary and relevant for the purposes stated in this policy, and we do so in accordance with applicable data protection laws.

Certainly! Here’s a thorough, in-depth, and expanded version of the information you provided about the categories of personal data we may collect and process:

Categories of Personal Data We Collect and Process

In order to provide you with efficient, reliable, and tailored services, we collect and process various categories of personal data. These data categories are essential for fulfilling our contractual obligations, complying with legal requirements, and improving our service delivery. The types of personal information we gather include, but are not limited to, the following:

Full Name and Contact Information

This fundamental category comprises your basic identifiers and communication details, enabling us to establish and maintain effective contact with you. Specifically, this includes your:

• First and Last Name: Essential for personalizing our interactions and ensuring accurate identification in all our records and communications.

• Email Address: Used for sending you confirmations, service updates, newsletters, transactional communications, and other relevant information.

• Phone Number: Facilitates direct and immediate communication, enabling timely resolution of queries or urgent matters.

• Mailing Address (if applicable): Required for physical correspondence such as sending invoices, contracts, official documents, or promotional materials.

This information may be collected through various channels including online forms on our website, direct email communications, or telephone conversations with our team members.

Company Details and Professional Role

For clients and partners involved in trade, logistics, or related industries, we collect professional and organizational data relevant to your business relationship with us. This category includes:

• Name of Your Organisation: Identifies the legal entity you represent or operate within the scope of our business dealings.

• Job Title or Position: Helps us understand your role and responsibilities within your organisation, allowing us to tailor communications and services accordingly.

• Business Registration Information: May include company registration numbers, tax identification details, or other official identifiers that support compliance and contractual formalities.

• Additional Identifying Details: Any other information pertinent to your role in logistics, supply chain management, or consulting inquiries that helps us accurately assess and service your needs.

This information is critical for validating business relationships and ensuring appropriate service delivery aligned with your professional context.

Service-Related and Transactional Data

In order to efficiently facilitate and manage your trade and logistics requirements, we collect and process a wide array of transactional data that is directly related to the services we provide. This information is vital for ensuring the accuracy, compliance, and smooth execution of all operations involved in your logistics and supply chain activities. The following categories illustrate the breadth and specificity of this data:

Trade Facilitation Details

This subcategory includes essential information that characterizes the goods involved in your trade transactions. Examples include:

• Cargo Descriptions: Detailed explanations of the nature and type of goods being transported, such as raw materials, manufactured products, perishable items, or hazardous This description is crucial for determining handling requirements and applicable regulations.

• Product Types: Classification of products according to industry standards or customs nomenclature, which helps in assessing duties, taxes, and compliance obligations.

• Quantities and Volume: Precise measurement of the number of units, weight, or volume of the cargo, ensuring appropriate allocation of shipping resources and correct customs
• Value of Goods: The declared monetary worth of the products being shipped, which affects insurance coverage, customs valuation, and financial reporting.

Accurate trade facilitation details enable efficient processing, risk assessment, and regulatory adherence throughout the logistics chain.

Logistics Coordination Information

To coordinate the physical movement of goods, we collect comprehensive logistics-related data, including:

• Shipment Schedules: Planned dates and times for pickup, transit, and delivery, allowing for effective planning and timely execution.

• Routing Details: The paths goods will take from origin to destination, including intermediary stops or transshipment points, to optimize delivery times and

• Delivery Instructions: Specific requirements regarding handling, unloading, storage, or special conditions necessary at the destination.

• Freight Requirements: Information on preferred carriers, modes of transport (air, sea, road, rail), and any particular freight service specifications such as temperature control or security measures.

This coordination data ensures that logistics operations are meticulously organized and that shipments move seamlessly across all stages of transit.

Customs Documentation

Compliance with import/export regulations requires the submission of various official documents. We collect, prepare, and process:

• Regulatory Paperwork: Including bills of lading, commercial invoices, packing lists, certificates of origin, and export/import licenses.

• Declarations: Formal statements submitted to customs authorities detailing the nature, value, and classification of goods.
  
  
• Licenses and Permits: Authorizations needed for the transport or trade of specific products, especially controlled or sensitive items.

• Compliance Certificates: Documentation certifying adherence to relevant standards, such as health, safety, environmental, or trade regulations.

These documents are essential for clearing goods through customs, avoiding delays, and ensuring legal conformity.

Shipping Arrangements

To finalize and execute the transportation of goods, we gather detailed shipping-related information, such as:

• Origin and Destination Points: Exact locations where shipments are collected and delivered, including ports, warehouses, or customer premises.

• Carriers: The shipping companies or freight forwarders responsible for moving the goods, including contract details and contact information.

• Transportation Methods: The modes of shipment chosen, whether by sea, air, road, or rail, each with its own logistical considerations and timelines.

Properly documented shipping arrangements are crucial for tracking shipments, managing timelines, and coordinating with third-party service providers.

Consulting Engagements

When providing advisory or consultancy services aimed at optimizing your trade operations, we may collect and process:

• Specific Information: Data and insights you share relating to your current logistics practices, challenges, or operational goals.

• Documentation: Reports, assessments, or strategic plans developed during the consultancy engagement, which inform recommendations and action plans.

These inputs are used exclusively to tailor our consultancy services to your unique business context, helping you improve efficiency, reduce costs, and comply with relevant regulations.

These data points enable us to coordinate logistics efficiently, ensure regulatory compliance, and provide accurate, transparent service delivery.

Technical Data

To enhance your experience on our digital platforms and maintain the security and stability of our website, we may automatically collect certain technical information during your visit. This data helps us understand user behavior, identify potential security threats, and improve website functionality. It includes:

• IP Address: Helps us identify your approximate geographic location and detect suspicious activity.

• Browser Type and Version: Enables us to optimize our website compatibility across different browsers.

• Device Information and Operating System: Provides insights into the types of devices accessing our services, allowing us to improve user experience.

• Date and Time of Access: Records when visits occur, aiding in analyzing traffic patterns and system performance.

• Referring Website or Search Engine: Shows how users arrive at our website, helping us understand marketing effectiveness and user pathways.

This technical data is collected in accordance with privacy best practices and used exclusively to enhance the security, reliability, and usability of our online services.

Communication Records

To ensure effective, transparent, and accountable interactions with our clients, partners, and stakeholders, we may collect, process, and retain comprehensive records of communications exchanged between you and our organization. Maintaining these communication records is crucial for providing high-quality customer service, resolving disputes, complying with legal obligations, and continuously improving our operations.

Types of Communication Records We May Retain

• Emails Sent to Our Business or Legal Addresses:

We archive emails you send to designated business or legal email accounts. These messages may include inquiries, requests for information, contractual discussions, complaints, or other correspondence. Retaining these records helps us track the history and content of our communications, ensure timely responses, and reference past

exchanges when necessary.

• Phone Call Logs:

We may keep logs of telephone communications, which include details such as the date and time of the call, duration, the nature or subject of the inquiry, and the parties involved. While the content of calls may not always be recorded, these metadata logs support operational efficiency and help us manage follow-ups or investigations.

• Responses to Service-Related Queries or Follow-Ups:

Any replies or clarifications provided by you or our representatives in relation to your service requests or ongoing engagements are documented. This includes confirmation of details, additional information requested, and feedback shared during the course of delivering our services.

• Meeting Notes or Minutes from Virtual or In-Person Consultations:

When meetings, whether virtual or face-to-face, take place as part of consultations, project discussions, or service reviews, we may prepare and keep detailed notes or minutes. These records capture key points discussed, agreed actions, deadlines, and decisions made, ensuring that all parties have a clear and shared understanding of the outcomes and next steps.

Purpose and Importance of Retaining Communication Records

Maintaining these communication records serves several important functions:

• Service Quality and Continuity: Records allow us to follow up appropriately on your requests, provide consistent service, and avoid misunderstandings by referencing prior

• Dispute Resolution: In the event of disagreements or complaints, having accurate records helps clarify what was communicated, agreed upon, or requested, facilitating fair and transparent resolution.

• Legal and Regulatory Compliance: Retaining communication data can be essential for meeting legal requirements or responding to audits, investigations, or regulatory

• Internal Accountability and Training: Communication logs contribute to staff accountability, enabling us to monitor service standards and train our personnel to improve client interactions.

Data Privacy and Security

We handle all communication records with strict confidentiality and employ technical and organizational safeguards to protect them from unauthorized access, alteration, or loss. Access to these records is limited to authorized personnel who require them for legitimate business or compliance purposes.

Other Information Voluntarily Provided

Beyond the standard categories of personal data we routinely collect, you may also choose to share additional information with us voluntarily. This supplementary data often arises during more personalized interactions or specific business processes, and it plays a valuable role in enhancing our ability to serve you effectively and compliantly.

Sources and Contexts for Voluntary Data Provision

• Contact Forms: When you fill out contact forms on our website or digital platforms, you might include extra details beyond the required fields. These could encompass your preferences for communication, specific instructions related to your inquiry, or contextual notes that help clarify your needs.

• Direct Emails: In correspondence initiated by you, whether for service requests, consultations, or general inquiries, you might provide supplementary personal or professional information relevant to your situation or business dealings.

• In-Person Discussions: During meetings, consultations, or client onboarding sessions, you may share additional information verbally or in This could include detailed background data, compliance documentation, or insights that assist us in understanding your unique requirements.

• Client or Business Partner Onboarding: As part of the process to establish formal business relationships, you might submit identification details, compliance-related documentation (such as certifications or licenses), or preferences that guide how we interact and deliver services.

Types of Voluntarily Provided Information

The information you voluntarily provide to us can be diverse and multifaceted, reflecting the varied nature of your interactions, preferences, and specific needs. This additional data helps us to better understand and accommodate your unique requirements, ensuring that the services we deliver are as personalized, efficient, and compliant as possible. Below are the key categories of voluntarily supplied information you might share with us:

Personal Preferences

This category encompasses the choices and specifications you communicate regarding how you wish to be engaged or served. Examples include:

• Communication Preferences: Your preferred channels for receiving updates or notifications, such as email, phone calls, SMS, or postal We may also record your desired frequency for communications—whether you prefer regular updates, only critical alerts, or marketing materials.

• Preferred Contact Times: Specific time windows during which you are most available or comfortable being contacted, helping us to respect your schedule and optimize

• Customization Requests: Any bespoke modifications or tailored service features you request, such as language preferences, specific reporting formats, or personalized consultation approaches.

Understanding and honoring your preferences ensures a more user-friendly and respectful interaction, fostering a positive relationship built on trust and convenience.

Specific Instructions

At times, you may provide detailed, operational instructions that are critical to the success of your particular engagement with us. This includes:

• Shipment-Specific Guidance: For example, special handling instructions, delivery restrictions, packaging preferences, or customs declarations tailored to your

• Trade Transaction Requirements: Particular conditions or documentation necessary to facilitate smooth processing, such as specific tariff codes, origin certifications, or compliance declarations.

• Consultancy Engagement Directives: Clarifications or scopes of work that outline your expectations, project milestones, or key focus areas for advisory services.

These instructions help ensure accuracy and precision in execution, mitigating risks of errors or delays and enabling us to deliver exactly what you need.

Identification Details for Compliance

To fulfill our regulatory obligations and maintain the integrity of our operations, we may request additional identification or verification documents. These serve to confirm your identity and business legitimacy, and to help prevent financial crime or fraud. Examples include:

• Know Your Customer (KYC) Documentation: Official identification such as passports, national ID cards, or driver’s licenses to verify your identity.

• Anti-Money Laundering (AML) Compliance: Documents demonstrating the legitimacy of your business operations, such as business registration certificates, tax identification numbers, or financial statements.

• Proof of Address: Utility bills, bank statements, or lease agreements that confirm your residential or business address, supporting due diligence and regulatory reporting.

These measures are critical for legal compliance and help protect both you and our organization from risks associated with unlawful activities.

Contextual or Situational Information

Occasionally, you may provide additional contextual data that offers deeper insights into your situation, challenges, or specific needs. This could include:

• Operational Context: Information about your supply chain structure, seasonal demands, or market conditions that affect logistics planning.

• Challenges or Pain Points: Details about issues you face, such as customs delays, freight capacity constraints, or regulatory complexities.

• Expectations and Objectives: Your goals for efficiency, cost reduction, or service quality improvements, which guide how we shape our recommendations and solutions.

This rich contextual information enables us to move beyond a one-size-fits-all approach, crafting strategies and services that align closely with your real-world circumstances and aspirations.

Importance of Voluntary Data

By voluntarily providing this additional information, you empower us to:

• Deliver services that are better aligned with your specific circumstances and

• Enhance the accuracy and efficiency of compliance procedures, ensuring smooth regulatory adherence.

• Communicate in a manner that respects your preferences and optimizes

• Resolve issues more swiftly by having complete and contextual information readily

We do not collect sensitive or special categories of personal data (such as racial/ethnic origin, health status, religious beliefs, or biometric data) unless it is legally required or explicitly provided with your consent and solely for a legitimate purpose (e.g., identity verification for KYC/AML procedures).

If you are providing personal data on behalf of someone else, it is your responsibility to ensure that the individual understands how their information will be used and that you have the legal right to share it with us.

We take data minimisation seriously and only request the personal data necessary to carry out our business activities, meet legal obligations, and provide you with the services you request or expect.

How We Use Your Information

At Tide Table Logistics Ltd, we collect and process personal data strictly for specific, lawful, and legitimate business purposes. Your information is used only in ways that are necessary to support our operations, fulfill contractual or legal obligations, enhance service delivery, or communicate effectively with you.

We do not use your personal data in a way that is incompatible with the purposes described below, nor do we use it for automated decision-making or profiling without your explicit consent.

Your personal data may be used for the following purposes:

• To respond to your inquiries or requests for information

When you contact us via our website, email, or phone, we use your information to respond to your questions, provide requested details about our services, or follow up on previous communications. This includes handling inquiries about shipping, trade facilitation, freight quotes, customs compliance, or partnership opportunities.

• To deliver our logistics, trade, compliance, and consultancy services

We process your personal and business-related data to plan, coordinate, and manage the services we offer. This may include:

• Preparing shipment documentation

• Liaising with customs and port authorities

• Verifying import/export requirements

• Advising on regulatory compliance

• Engaging with partner firms or vendors on your behalf

• For internal record-keeping and business administration

Your data may be securely stored and used for internal functions such as:

• Maintaining client or supplier records

• Tracking communication history

• Generating service reports

• Issuing invoices and managing accounts

• Conducting audits or internal reviews

This ensures operational continuity, accountability, and service quality.

• To meet legal and regulatory obligations

In certain cases, we are legally required to collect, verify, and retain personal data. This includes:

• Know Your Customer (KYC) procedures

• Anti-Money Laundering (AML) checks

• Trade compliance with import/export control laws

• Record retention for tax, customs, and shipping regulations

We only collect what is necessary for compliance and handle it with strict confidentiality.

• To improve our website, digital services, and communications

We use technical and analytical data (such as website traffic patterns or interaction metrics) to:

• Monitor website performance and usability

• Address technical issues or security vulnerabilities

• Evaluate user engagement and interests

• Enhance the accessibility, security, and quality of our digital platforms and services

• To send service-related updates and marketing communications (only with your explicit consent)

If you provide consent, we may use your contact details to send:

• Important updates regarding your shipments or service status

• Industry insights, regulatory changes, or market developments relevant to your operations

• Newsletters or promotional materials about new services

You can withdraw your consent or opt out of marketing communications at any time by clicking an unsubscribe link or contacting us directly.

We do not use your data for purposes that are excessive, irrelevant, or inconsistent with the reasons it was originally collected. If we intend to use your personal data for any new purpose, we will notify you in advance and, where necessary, seek your consent.

Legal Bases for Processing

Under applicable data protection laws, Tide Table Logistics Ltd is required to have a lawful basis for processing your personal data. Depending on the nature of your interaction with us, we may rely on one or more of the following legal grounds to collect, use, or share your information.

Each processing activity is aligned with a specific legal basis to ensure that your rights are protected and our responsibilities are fulfilled.

We process your personal data under one or more of the following lawful bases:

Consent

At the core of our commitment to respecting your privacy and safeguarding your personal information is the principle of explicit consent. We prioritize transparency and autonomy, ensuring that you have full control over the personal data you choose to share with us. Our reliance on your explicit consent forms the legal foundation that legitimizes the collection, processing, and use of your personal data in various contexts, demonstrating our dedication to complying with applicable data protection regulations such as the General Data Protection Regulation (GDPR) and other privacy laws.

When we speak of explicit consent, we mean that you voluntarily and clearly provide your agreement to the processing of your personal information. This is not assumed or implied, but rather, it is actively obtained through clear affirmative action on your part. Examples of situations where your explicit consent is required include but are not limited to:

• Submitting a Query Through Our Contact Form: When you fill out and submit any form on our website or communication portals that asks for your personal details—such as your name, email address, phone number, or any other identifying information—you are explicitly consenting to the use of this data for the purpose of responding to your inquiry or request.

• Signing Up for Our Newsletters: By subscribing to receive our newsletters, updates, or any form of ongoing communication, you explicitly agree to the processing of your contact details and preferences to send you the chosen This consent ensures we can keep you informed about our latest products, services, offers, and industry news relevant to you.

• Agreeing to Receive Marketing Communications: Should you opt in to receive marketing emails, promotional messages, or targeted advertisements from us, you provide us with your explicit consent to process your personal data for these specific marketing

Your Right to Withdraw Consent

It is important to emphasize that your consent is entirely within your control. At any time, for any reason, you retain the unequivocal right to withdraw your consent. This means that if you no longer wish us to process your personal data based on your prior consent, you can revoke it through simple and accessible means, including:

• Contacting Us Directly: You can send a request to withdraw consent at our designated legal contact email address: legal@tidetablelogistics.com. Our team will process your request promptly, ensuring that your wishes are respected and that no further processing of your data based on that consent will occur.

• Using the Unsubscribe Option: Any email communication you receive from us will contain an unsubscribe link or By clicking this link, you can automatically and instantly opt out of receiving further communications, effectively withdrawing your consent to be contacted via that channel.

Impact of Withdrawal of Consent on Lawfulness of Processing

It is crucial to understand that withdrawal of consent does not retroactively affect the lawfulness of any data processing activities conducted prior to the withdrawal. In other words, any data processing carried out while your consent was valid remains lawful and compliant with data protection laws. The withdrawal of consent applies prospectively, ensuring that no further processing based on that specific consent will take place once it has been withdrawn.

This approach balances your rights as a data subject with the operational need to maintain records of lawful data processing and communications that occurred before you withdrew your consent. We ensure that your withdrawal is respected moving forward, without compromising the integrity or legality of prior actions taken under your consent.

Contractual Necessity

In our commitment to providing you with seamless, efficient, and reliable services, there are instances where the processing of your personal data is not only essential but also legally justified on the grounds of contractual necessity. This means that when you engage with us—whether by entering into a formal agreement, requesting services, or seeking information related to potential contracts—we collect, use, and process your personal data strictly to fulfill our obligations under that contractual relationship.

Contractual necessity forms one of the primary legal bases for data processing under data protection laws such as the General Data Protection Regulation (GDPR). It allows us to handle your personal data to the extent that such processing is indispensable for the execution or negotiation of a contract between you (or your organization) and us. Without the use of your relevant information, we would be unable to properly establish, administer, or deliver the agreed-upon services, which could lead to disruptions, misunderstandings, or the inability to complete contractual commitments.

How We Use Your Data Under Contractual Necessity

The types of personal data we process in this context are those that are directly related to the contractual relationship and the services we provide. These may include but are not limited to:

• Confirming Bookings: When you arrange for our logistics, transportation, or consultancy services, we need to collect specific details such as your name, contact information, company details, and shipment particulars. This information allows us to confirm your booking accurately and ensure that all parties have clear, precise records of the

• Facilitating Customs Documentation: For international shipments, customs compliance is a critical part of the logistics We process your personal data to complete the necessary customs forms, declarations, and regulatory paperwork to ensure that shipments move smoothly across borders without delays or legal complications.

• Issuing Invoices: As part of the financial transaction related to our services, we gather and process billing information, including your name, address, and payment details, to generate and send accurate This ensures transparency in billing and allows for proper accounting and record-keeping.

• Providing Consultancy Advice: When you request consultancy or expert advice related to logistics, supply chain management, or regulatory compliance, we process your data to tailor our recommendations and provide services that are specific to your needs and contractual requirements.

• Tracking Shipments: To offer real-time updates and maintain transparency, we use your data to track the progress of your shipments, allowing you to monitor status, estimated delivery times, and any changes in the logistics process.

Importance of Your Data for Effective Service Delivery

The personal data collected and processed under the principle of contractual necessity is crucial for us to deliver services that meet your expectations and contractual terms. Without access to this information, our ability to execute, manage, or even initiate the contract would be severely hindered. This could lead to:

• Inability to Enter into Service Agreements: Without the necessary information, we cannot formalize agreements or provide you with the services requested, as the foundation for the contract would be incomplete.

• Delays and Inefficiencies: Missing or insufficient data may cause logistical errors, shipment delays, or incorrect billing, impacting your overall experience and potentially causing financial or operational losses.

• Non-Compliance Risks: Failing to process relevant data could result in non-compliance with regulatory requirements, particularly in customs and international trade, which could lead to legal penalties or shipment seizures.

In summary, when you choose to work with us or engage in any pre-contractual discussions, we handle your personal data with the utmost care and only to the extent necessary to fulfill our contractual obligations efficiently and legally. This ensures that our business relationship is clear, trustworthy, and compliant with all relevant laws and standards.

Legal Obligations

In the course of conducting our business operations and providing services, there are circumstances where we are legally mandated to process and retain certain personal data. This processing is not based on your consent or contractual necessity but rather arises from statutory and regulatory requirements imposed by the jurisdictions in which we operate. These legal obligations ensure that our activities adhere to the law and contribute to the prevention of fraud, money laundering, tax evasion, and other unlawful conduct.

Our operations span multiple regions, including but not limited to countries such as Ghana and the United Kingdom (UK), each with its own set of regulatory frameworks and compliance mandates. We are committed to respecting and fulfilling these legal requirements diligently to maintain the integrity of our services and to protect all parties involved in our business transactions.

Scope of Legal Obligations for Personal Data Processing

The types of legal and regulatory requirements that necessitate the collection and processing of personal data include, but are not limited to:

• Know Your Customer (KYC) Checks: As part of our responsibility to verify the identity of our clients and stakeholders, KYC procedures require us to collect and verify personal information such as names, addresses, identification documents, and other relevant details. These measures help prevent identity fraud, financial crimes, and ensure the legitimacy of the parties we engage with.

• Anti-Money Laundering (AML) Procedures: To comply with anti-money laundering laws and regulations, we undertake rigorous checks to detect and prevent money laundering and terrorist financing activities. This involves processing personal data to monitor transactions, conduct risk assessments, and report suspicious activities to relevant

• Import/Export Controls and Customs Regulations: When handling international shipments, we must comply with customs laws and import/export controls that require detailed documentation and data about consignments, including the personal details of individuals or entities involved. This helps facilitate lawful cross-border trade and prevents smuggling or illegal trade practices.

• Tax Filings and Financial Reporting: To meet tax obligations, we process personal data necessary for accurate reporting and compliance with tax This ensures that our financial transactions, invoicing, and accounting records are transparent and in accordance with statutory requirements.

• Other Statutory Compliance Requirements: Depending on the specific regulatory environment, we may also need to process personal data for audits, investigations, legal proceedings, or other statutory obligations imposed by government agencies, regulatory bodies, or law enforcement.

Principles Governing Our Processing of Data for Legal Compliance

We understand the sensitivity and importance of the personal data processed under these legal obligations. As such, we adhere strictly to principles designed to protect your privacy and ensure responsible data handling:

• Data Minimization: We commit to collecting and retaining only the minimum amount of personal data necessary to fulfill the relevant legal or regulatory requirement. This means we avoid excessive or irrelevant data collection and focus exclusively on what is essential for compliance.

• Confidentiality: All personal data processed in the context of legal obligations is handled with the utmost confidentiality. Access is restricted only to authorized personnel who

require the data to perform their compliance-related duties.

• Security Measures: Robust technical and organizational security measures are implemented to safeguard personal data from unauthorized access, loss, alteration, or disclosure. This includes encryption, secure storage, regular audits, and adherence to industry best practices.

• Retention and Disposal: We retain personal data only for as long as legally required. Once the relevant retention period has expired, we securely dispose of or anonymize the data to prevent any further processing or misuse.

Legitimate Interests

In addition to relying on explicit consent or legal obligations, we may also process your personal data under the legal basis of legitimate interests. This basis allows us to use your data when it is necessary to pursue our legitimate business goals or objectives, provided that doing so does not unduly infringe upon or override your fundamental rights and freedoms as a data subject. This approach strikes a careful balance between enabling us to operate effectively as a business and respecting your privacy rights.

The concept of legitimate interests is recognized under data protection frameworks such as the General Data Protection Regulation (GDPR), which requires organizations to conduct a thorough assessment to ensure that the interests pursued are lawful, proportionate, and justified in the context of the individual’s privacy.

Our Legitimate Interests

We have identified specific legitimate interests that are essential to our business operations and help us deliver quality services, maintain secure systems, and engage meaningfully with our clients and partners. These include but are not limited to the following areas:

• Operating, Securing, and Improving Our Website and Digital Services: To provide you with a reliable and secure online experience, we process data related to your use of our website and digital platforms. This includes monitoring for technical issues, enhancing site functionality, improving navigation, and safeguarding against cyber threats or unauthorized access These efforts ensure that our digital services remain safe, efficient, and user-friendly.

• Communicating with Current or Prospective Clients or Partners: We use personal data to facilitate effective communication, whether it involves responding to inquiries, sending important updates, negotiating contracts, or maintaining professional This enables us to keep you informed, answer your questions, and collaborate with you in a timely and relevant manner.

• Enhancing Our Service Delivery, Customer Experience, and Operational Efficiency: By analyzing data and feedback, we seek to continually improve the quality of our services,

tailor our offerings to better meet your needs, and optimize our internal processes. This may involve reviewing how you interact with our services or conducting surveys to gather insights that inform strategic decisions.

• Preventing Fraud or Misuse of Our Systems: Protecting the integrity of our business and your data is paramount. We process personal information to detect, prevent, and respond to fraudulent activities or abuse of our services. This includes monitoring suspicious behavior, verifying identities, and investigating anomalies that could indicate security threats or breaches.

• Establishing, Exercising, or Defending Legal Claims: In certain circumstances, we may need to use your personal data to protect our legal rights or defend against This ensures that we can uphold contractual terms, resolve disputes, and comply with legal proceedings if necessary.

Balancing Your Rights and Our Interests

Whenever we process your data under the legitimate interests basis, we conduct a careful and documented balancing test. This test evaluates:

• The nature of the interest pursued by us (the data controller)

• The necessity of processing the data to achieve that interest

• The potential impact on your privacy, including any risks to your rights and freedoms

If the balance favors your privacy rights or if the processing is intrusive, we either refrain from processing or implement robust safeguards to mitigate any risks.

Safeguards and Privacy Protections

To uphold your rights and protect your personal data, we apply several measures whenever we rely on legitimate interests, including:

• Limiting access to personal data to authorized personnel only

• Ensuring transparency by providing clear information about how and why your data is processed

• Implementing technical and organizational security controls to prevent unauthorized use or disclosure

• Offering you mechanisms to object to processing where appropriate, giving you greater control over your data

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Sharing of Data

At Tide Table Logistics Ltd, we treat your personal data with strict confidentiality and do not sell, lease, or rent your personal information to third parties for marketing or commercial gain.

However, in the course of providing our services or meeting our legal and regulatory obligations, we may share your information with carefully selected third parties. When we do so, it is always under lawful grounds, and only where necessary, proportionate, and justified. All recipients of your data are required to maintain confidentiality and handle your information in compliance with applicable data protection laws.

We may share your personal data with the following categories of third parties:

• Trusted logistics and service delivery partners

We may share information with third-party vendors or operational partners involved in the provision of our core services — including freight forwarding agents, shipping lines, port authorities, customs brokers, warehouse providers, or technology platforms that support trade facilitation and logistics operations.

• For example, we may need to pass on shipping documents, contact details, or cargo descriptions to ensure your goods are delivered properly and in compliance with customs and regulatory procedures.

• Regulatory, legal, or governmental authorities

Where required by law, regulation, or court order, we may disclose your personal data to competent authorities. This includes:

• Customs and excise offices

• Tax authorities

• Financial regulatory bodies

• Law enforcement or anti-fraud agencies

• Data protection supervisory bodies (e.g., the UK Information Commissioner’s Office (ICO) or the Ghana Data Protection Commission (DPC))

Such disclosures will always be limited to what is legally required and conducted with appropriate records and safeguards in place.

• Professional advisors, consultants, or legal representatives

In certain cases, we may share data with external professionals under a duty of confidentiality — such as legal counsel, compliance auditors, tax advisors, or IT consultants — where such disclosure is necessary to obtain specialist guidance, resolve a dispute, protect our legal interests, or ensure regulatory compliance.

Third-Party Data Protection Obligations

We require all third parties who receive or process personal data on our behalf to:

• Enter into written contracts or data processing agreements where appropriate

• Process personal data only for the specific purpose for which it was shared

• Maintain adequate technical and organisational measures to safeguard the data

• Not use or disclose the data for their own benefit or outside the scope of our instructions

• Comply with all applicable data protection and privacy laws in the jurisdictions involved

We do not allow any third-party service providers to use your data for their own marketing purposes and do not grant them any rights to independently determine how your personal data is handled.

International Data Transfers

As a company headquartered in and operating between Ghana and the United Kingdom, Tide Table Logistics Ltd routinely transfers and processes personal data across borders in order to provide efficient logistics, trade, and consultancy services. These international data transfers are necessary to:

• Coordinate services between our operational teams in Ghana and the UK

• Liaise with global shipping and customs partners

• Meet client and compliance requirements across multiple jurisdictions

We understand that international transfers of personal data must be handled with great care to ensure that individuals’ privacy rights are upheld — regardless of where the data is processed or stored.

Transfers Between Ghana and the UK

As both Ghana and the UK maintain their own national data protection frameworks (UK GDPR and Ghana’s Data Protection Act, 2012 (Act 843)), we take steps to ensure that personal data transferred between these jurisdictions is protected to a standard that meets or exceeds legal requirements in both countries.

Transfers Outside the UK or European Economic Area (EEA)

Where personal data is transferred outside of the UK or EEA — for example, to service providers, shipping agents, or customs partners located in countries that may not have equivalent data protection laws — we ensure that:

• Such transfers are lawful, necessary, and relevant to the purposes of service delivery or compliance

• Appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO) or European Commission

• Data transfer agreements that bind non-UK/EU recipients to high standards of confidentiality, data security, and lawful processing

• Technical and organisational controls, such as encryption, access restrictions, and data minimisation

• Risk assessments are conducted before engaging third parties in high-risk jurisdictions, taking into account legal environments, enforcement mechanisms, and the sensitivity of the data involved

Your Rights and Protections

Regardless of where your data is transferred, we will ensure that:

• Your personal information is used only for the purposes outlined in this policy

• The level of protection afforded to your data remains consistent with your rights under the UK GDPR, Ghana’s DPA, or other applicable laws

• You retain all applicable rights, including the right to access, rectify, object to, or request erasure of your data

Data Security

At Tide Table Logistics Ltd, the confidentiality, integrity, and availability of your personal data is a fundamental priority. We recognise the risks associated with data processing in today’s digital environment and are committed to protecting your information through the implementation of robust technical and organisational security measures.

These measures are designed to prevent unauthorised access, accidental loss, unlawful processing, damage, destruction, or disclosure of your personal data, whether it is stored electronically or in physical form.

Our data security framework includes, but is not limited to, the following safeguards:

• Secure servers and encryption protocols

All data transmitted via our website or stored on our systems is protected using encryption technologies, such as HTTPS (TLS/SSL), secure file transfer protocols (SFTP), and encrypted databases. Sensitive data is encrypted both in transit and at rest to prevent interception or unauthorised access.

• Role-based access controls and authentication protocols

Access to personal data is granted on a strict “need-to-know” basis. We implement:

• Role-based access permissions

• Unique user credentials

• Two-factor authentication (2FA) for administrative access

• Audit logging to monitor system activity and detect suspicious behaviour

• Employee training and confidentiality obligations

All employees, contractors, and consultants handling personal data undergo regular training on:

• Data protection principles under UK and Ghanaian law

• Cybersecurity hygiene and threat awareness

• Company-specific policies on handling confidential and personal information They are also bound by contractual confidentiality agreements and disciplinary

procedures in the event of a breach.

• Vendor and third-party due diligence

We evaluate the data security practices of all third-party service providers before allowing them to process any personal data on our behalf. This includes ensuring that they implement equivalent or stronger security controls and enter into binding data processing agreements.

• Ongoing monitoring, reviews, and updates

Our information security policies are reviewed regularly to adapt to emerging risks, new technologies, and regulatory developments. We conduct internal audits, risk assessments, and vulnerability scans to strengthen our defences continuously.

Despite our best efforts, no security system is entirely immune to threats. However, we are committed to responding promptly and transparently in the event of any suspected data breach. If we become aware of a breach affecting your personal data that could result in significant harm, we will notify you and the appropriate data protection authorities in accordance with applicable laws.

If you have reason to believe that your data has been compromised or misused, please report it immediately to our legal team at legal@tidetablelogistics.com, and we will investigate the matter without delay.

Data Retention

At Tide Table Logistics Ltd, we retain personal data only for as long as it is necessary to fulfil the specific purposes for which it was collected, or as required by applicable legal, regulatory, contractual, or operational obligations.

We follow a data minimisation and retention policy that ensures information is not kept longer than is justified, and that data subjects’ rights to privacy are respected throughout the lifecycle of their personal data.

We retain data for the following reasons:

Service Provision

The core reason we collect and process personal data is to effectively manage our relationship with you and to deliver high-quality logistics and consultancy services tailored to your needs. This legal and operational basis for data processing ensures that all aspects of our service

delivery—from initial inquiry to execution and ongoing support—are handled with precision, responsiveness, and reliability.

Our service provision activities involve multiple layers of engagement, coordination, and communication, all of which require access to accurate, relevant personal and business information. The processing of such data enables us to fulfill both our contractual and operational responsibilities in a timely and efficient manner.

Purposes for Processing Personal Data for Service Provision

We may process your personal data for the following interrelated purposes:

Managing Our Relationship with You

Maintaining a productive, transparent, and professional relationship with you—whether as a client, supplier, partner, or stakeholder—is fundamental to our business operations. This includes:

• Keeping records of your preferences, service history, and ongoing projects

• Managing your account, contracts, or service agreements

• Ensuring that communications are relevant and contextually informed

• Understanding your evolving needs and tailoring our services accordingly

Effective relationship management helps us maintain long-term trust and deliver consistent value over time.

Providing Logistics and Trade Facilitation Services

To execute logistics services—including freight forwarding, customs clearance, import/export coordination, and supply chain management—we rely on your data to:

• Plan and schedule shipments

• Coordinate with third-party carriers, port authorities, and customs offices

• Prepare documentation such as bills of lading, commercial invoices, and certificates of origin

• Track and report on the movement and status of goods

• Address regulatory or compliance issues efficiently

This data processing ensures that logistics operations are seamless, compliant, and aligned with your expectations.

Delivering Consultancy Services

For consultancy engagements—whether advisory, operational, or compliance-focused—we process data to:

• Analyze your current supply chain structure, trade procedures, or regulatory posture

• Develop tailored strategies, risk assessments, and process improvements

• Provide insights based on industry benchmarks and best practices

• Document findings, prepare reports, and track agreed deliverables

By understanding your operational landscape, we are able to provide actionable recommendations and measurable value.

Responding to Inquiries and Support Requests

Whether you reach out to us via contact forms, email, phone, or in-person consultations, we use your data to:

• Respond to your questions or requests for information

• Provide guidance about our services, capabilities, or pricing

• Troubleshoot issues, resolve complaints, or manage service disruptions

• Follow up on previous interactions and ensure satisfaction

Our ability to respond effectively depends on having accurate and relevant personal and transactional data at hand.

Ensuring Operational Continuity

To deliver consistent and uninterrupted services, especially in complex or time-sensitive logistics scenarios, we process data to:

• Maintain internal records of engagements and service timelines

• Coordinate across internal teams and external partners

• Anticipate and prevent potential disruptions in service delivery

• Enable swift resolution of logistical, technical, or regulatory issues

This allows us to maintain service reliability, minimize risk, and support your operations without unnecessary delay.

• Contractual and legal compliance

To comply with statutory obligations, including but not limited to:

• Customs and international trade regulations

• Financial and tax reporting obligations

• Know Your Customer (KYC), Anti-Money Laundering (AML), and due diligence records

• Record-keeping requirements under UK and Ghanaian law

• Business and operational needs

To maintain business records, manage risk, ensure quality assurance, handle disputes, and enforce agreements.

Retention periods

We retain personal data only for the duration necessary to satisfy these obligations. The specific length of time varies depending on the type of data and the context in which it was collected, but we typically apply the following guidelines:

• Client and contract-related data: Retained for up to 6–7 years after the end of a contractual relationship, in accordance with legal limitation periods and tax record

• Inquiry and correspondence data: Retained for up to 2 years unless you become a client or request earlier deletion.

• KYC and AML documentation: Retained in line with legal requirements (e.g., 5–7 years post-engagement).

• Technical and analytical data (e.g. IP addresses): Retained for a short, defined period (typically 90 days) unless required longer for security or audit purposes.

Secure disposal and anonymisation

Once personal data is no longer required:

• It is securely deleted from our systems and physical records using appropriate data destruction procedures.

• Where feasible, data may be anonymised (i.e., stripped of personal identifiers) for statistical, analytical, or archival purposes, in which case it is no longer considered personal data and may be retained without limitation.

Your Data Protection Rights

As a user, client, or contact of Tide Table Logistics Ltd, you have several rights concerning how we collect, use, store, and manage your personal data. These rights are grounded in data protection laws such as the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (UK), and Ghana’s Data Protection Act, 2012 (Act 843).

We are committed to enabling you to exercise your rights fairly, transparently, and without undue delay.

You have the right to:

• Access

Request confirmation of whether we hold your personal data and receive a copy of the information we hold about you. This includes details about how we use your data, who we share it with, and how long we retain it.

• Rectification

Ask us to correct or complete personal data that is inaccurate, outdated, or incomplete. We will take reasonable steps to verify the accuracy of the data before making any corrections.

• Erasure (Right to Be Forgotten)

Request that your personal data be deleted, especially when:

• The data is no longer necessary for the purposes it was collected

• You withdraw consent (where applicable)

• You object to the processing and there are no overriding legitimate grounds

• The data was unlawfully processed

• Deletion is required to comply with legal obligations

Please note that this right may be limited where retention is legally required (e.g., tax, audit, or compliance purposes).

• Restriction of Processing

Request that we restrict the use of your personal data in specific circumstances, such as when:

• You contest the accuracy of the data

• You believe the processing is unlawful but prefer restriction over deletion

• You need the data retained for a legal claim

• You have objected to processing and we are considering whether our legitimate grounds override yours

Objection to Processing

Under applicable data protection laws—particularly the General Data Protection Regulation (GDPR)—you have the right to object to the processing of your personal data when such processing is carried out on the basis of legitimate interests. This right empowers you to challenge our use of your information in specific contexts and ensures that your privacy and individual circumstances are taken into full consideration.

When Does the Right to Object Apply?

The right to object applies when we process your personal data not based on your consent or a contractual/legal obligation, but rather on our legitimate business interests. Examples of this type of processing may include:

• Analytics and performance monitoring of our website and digital platforms

• Direct marketing activities that are not based on your explicit consent

• Profiling for service improvement or client engagement strategies

• Operational efficiency assessments aimed at enhancing our internal systems

In such cases, we conduct a legitimate interest assessment (LIA) to ensure our interests do not override your fundamental rights and freedoms. However, you retain the final say: if you object, we must pause and re-evaluate.

How to Object

You can object to our processing of your personal data at any time by contacting us through the following means:

• Email: Submit your objection to legal@tidetablelogistics.com, clearly stating which type of processing you are objecting to and your reasons (if applicable).

• Other Communication Channels: You may also object via any other communication method we’ve used to contact you (e.g., a written letter, phone call, or a digital request form where available).

We encourage you to describe the nature of your objection in sufficient detail so we can assess and address it promptly and effectively.

What Happens After You Object?

Once we receive your objection, we will take the following steps:

1. Pause Processing: We will suspend the relevant processing activities while your objection is under review.

2. Assess Legitimate Grounds: We will evaluate whether our legitimate interests in continuing the processing are sufficiently compelling and override your rights, interests, and freedoms. This may involve considering factors such as the necessity of the processing, its benefits to our services or operations, and the potential impact on you.

3. Decision and Response:

• If no overriding legitimate grounds exist, we will cease processing your data for the objected purpose.

• If compelling legitimate grounds do exist, and they can be clearly demonstrated, we may continue processing—however, we will provide you with a clear

explanation of our reasoning and your options moving forward.

4. Special Note on Marketing Activities: If your objection relates to direct marketing, we will immediately stop processing your data for that purpose—no further justification is required, and no exceptions apply. Your right to object to marketing is absolute.

Withdraw Consent

Under data protection laws, particularly the General Data Protection Regulation (GDPR) and similar global privacy frameworks, you have the right to withdraw your consent at any time where we rely on consent as the legal basis for processing your personal data. This right is a fundamental expression of your control over your own information and is designed to give you flexibility and autonomy in how your data is used.

When Does This Apply?

Consent-based processing typically applies in scenarios where:

• You have agreed to receive marketing communications such as newsletters, promotional emails, or product updates.

• You have voluntarily provided information through website forms for purposes beyond contractual or legal necessity (e.g., joining a mailing list or event registration).

• You have participated in a survey, promotional campaign, or non-essential feature where opting in was explicitly required.

In these cases, your data is processed solely because you chose to allow it, and you are equally free to revoke that permission.

How to Withdraw Your Consent

We aim to make the process of withdrawing consent simple, transparent, and accessible. You can do so at any time by:

• Clicking the “Unsubscribe” Link in any marketing or promotional email you receive from us. This option is automatically available and does not require any further explanation or

• Contacting Us Directly: You may also email us at legal@tidetablelogistics.com to request the withdrawal of your consent for any specific or general purpose of data processing. We will acknowledge and process your request promptly.

What Happens After Consent is Withdrawn?

Withdrawing your consent means we will no longer process your data for the purpose(s) for which consent was originally given. However, it is important to note the following:

• No Impact on Past Processing: The withdrawal of consent does not affect the lawfulness of any data processing that occurred before your consent was withdrawn. All previous actions taken while consent was valid remain legitimate and compliant with applicable

• Possible Implications: Depending on the nature of the consent and the services involved, withdrawing it may mean that we can no longer provide certain non-essential features, communications, or marketing content. We will inform you if this is the case so you can make an informed decision.

• Your Rights Remain Protected: Even after withdrawal, your data will continue to be handled in accordance with our privacy policies and applicable legal obligations—such as secure storage, restricted access, and deletion protocols where appropriate.

• Lodge a Complaint

If you are concerned about how we handle your personal data, you have the right to lodge a formal complaint with the relevant supervisory authority:

In the United Kingdom:

Information Commissioner’s Office (ICO) Website: https://ico.org.uk

Tel: +44 (0)303 123 1113

In Ghana:

Data Protection Commission (DPC)

Website: https://www.dataprotection.org.gh Tel: +233 (0)302 221 160

How to Exercise Your Rights

We are committed to ensuring that you have meaningful control over your personal data. As part of this commitment, you have the right to access, correct, restrict, delete, or object to the

processing of your personal information in accordance with applicable data protection laws, such as the General Data Protection Regulation (GDPR), the UK Data Protection Act, or other relevant privacy frameworks depending on your jurisdiction.

If you wish to exercise any of these rights, raise a concern, or submit a formal request relating to your personal data, you may do so using the procedure outlined below.

Contacting Us to Submit a Request

To initiate a data subject request or raise any privacy-related inquiry, please contact our legal and compliance team through the following channel:

• Email: legal@tidetablelogistics.com
• Email: Info@com

What to Include in Your Request

To help us process your request efficiently and securely, please ensure your communication includes the following:

• Full Name: So we can identify you correctly in our

• Contact Information: Including your email address and/or phone number, to allow for secure follow-up communication.

• Nature of the Request: A clear and specific description of the data right you wish to exercise (e.g., access, rectification, erasure, objection, restriction) or the concern you are

• Relevant Context (if applicable): Any additional information that will help us locate your data in our systems—such as your relationship to our company (e.g., client, supplier, partner), or the approximate dates of interaction.

Identity Verification

To protect your personal information and prevent unauthorized access, we may request further details or documentation to verify your identity before acting on your request. This is a standard and legally mandated step to ensure that your data is not disclosed or altered without proper authorization.

• We will only request information that is strictly necessary for

• Any verification data you provide will be used solely for that purpose and deleted promptly once your identity has been confirmed.

Response Timeline

We strive to respond to all valid data rights requests within 30 calendar days from the date we receive and verify your request. This timeframe may be extended by an additional 30 days in cases of complex or multiple requests, but if that occurs, we will notify you and explain the reasons for the delay.

If We Cannot Fulfil Your Request

While we aim to honour all legitimate requests, there may be circumstances in which we are unable to fully comply—for example, if the data is subject to legal retention obligations, or if releasing it would infringe upon the rights of another individual. In such cases:

• We will explain clearly why the request cannot be fulfilled in whole or in

• We will inform you of your right to escalate the matter by lodging a complaint with a relevant supervisory authority (such as the Information Commissioner’s Office in the UK, or the Data Protection Commission in Ghana, depending on your jurisdiction).

We take your privacy rights seriously and are committed to responding to all requests and concerns promptly, respectfully, and in full compliance with applicable laws. Should you have any questions about how your data is handled—or wish to assert any of your rights—you can always reach out to us at legal@tidetablelogistics.com, and we will be ready to assist you.